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angel9

  • 3 years ago

I don't know if this is outside the scope of this site but, my dell wireless card stopped functioning. Along with it, I can't even get internet when I plug in the ethernet. The PC just doesn't recognze any connection. When I check the device on the control panel it says that it is working fine. When I check the network administrator it says I have limited connectivity, but there is absolutely no transmission of data. Can someone help me or at least point me in the right direction? I'm poor.

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  1. JonathanFichter
    • 3 years ago
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    That sounds like a real pain--sorry to hear about that. Have you tried power cycling your router? (http://www.ehow.com/how_4904127_power-cycle-reset-modem-router.html) It's basically the equivalent of rebooting the router's software. Your mentioning of no transmission of data makes me think the router might be to blame. (If can you plug the computer directly into the cable modem, bypassing the router, and it works, you'll know the problem lies in the router.) Other things to try: 1) Sometimes the router needs a firmware upgrade. 2) Call your internet service provider and ask if there's a known outage in your neighborhood. If there is, you'll know it's their problem and not yours!

  2. A_clan
    • 3 years ago
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    Maybe your network connection is not configured.

  3. jtjj222
    • 3 years ago
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    Have you disabled then re-enabled the drivers for it (in device manager)? have you updated them? Has there been any major changes in your system? have you cleaned the connectors that connect the card to the motherboard(if its not onboard)? Does the card work on another operating system? is your router (if you have one) properly configured? do you have an internet connection? Hope it gets better man (or woman, child or fbi agent)

  4. angel9
    • 3 years ago
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    I am a man. At least I was the last time I checked... But that's neither here nor there. I have tried a couple of your solutions and nothing. It's the strangest thng. I mean, not even the ethernet port works when I plug in my ethernet cable... It's like my laptop refuses wifi connectivity. Is there a virus that can do that?

  5. JonathanFichter
    • 3 years ago
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    You could definitely test the theory about the virus: if you can get another PC (like a friend's laptop) to access the internet when connected to the potentially troublesome network hub, you'll know there's a problem with your individual PC. To continue trying ways to isolate the problem, you could try various other swapping situations: your PC at someone else's house, your network card in someone else's PC, their network card in yours, etc. I've seen you help other people on this forum, so I know you're a smart guy. Sorry if I sent the wrong message by suggesting the easiest-to-fix stuff first. I was just figuring I'd get the ball rolling. 100% respect for you, man. Let us know if you figure out anything by isolating!

  6. angel9
    • 3 years ago
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    I just got a new desktop so I'm hoping I will be able to move forward with my laptop's connectivity issues. I've tried just about everything in the book (checking BIOS to make sure it is enabled, reinstalling drivers, backrolling, ... you name it). I will keep you posted. Thanks Jonathan.

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