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Laura*

Hey guys! What sort of questions would you want to see in a FAQ? This would complement Sasogeek's guide and our new Ambassadors.

  • 2 years ago
  • 2 years ago

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  1. cshalvey
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    First of all, great work Saso - amazing work! Secondly, as you answer this, try and remember your first time on OpenStudy, what made sense, what took a while to figure out. Try and remember that 'Aha' moment when OpenStudy just clicked for you. Thanks!

    • 2 years ago
  2. Cryptic57
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    May not be relevant, maybe just a glitch. Can I delete the replies of other users? I have - not always - been given this option even when on questions asked by others. If it is possible to do this what are the rules? Should this really only be available to a moderator and/or question originator?

    • 2 years ago
  3. Cryptic57
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    How do I access and respond to Fan mail/testimonials? Could do with an answer to this now also.

    • 2 years ago
  4. Laura*
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    @Cryptic, I don't know the answer to your first question. RE: your question on fan testimonials. GO click on your profile and then click on fans. You can see your fan testimonials there.

    • 2 years ago
  5. Cryptic57
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    How do I report errors/glitches etc? This is for people who may not be members of this group and have problems.

    • 2 years ago
  6. Cryptic57
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    @Laura, thanks. Is there a way to respond other than becoming a fan?

    • 2 years ago
  7. farmdawgnation
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    Cryptic: You'll see those options if you are the highest ranking user in a particular group.

    • 2 years ago
  8. Tomas.A
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    no, but you can remove user from fan lists

    • 2 years ago
  9. farmdawgnation
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    The highest level online user is the Group Moderator with delete and kick abilities. :)

    • 2 years ago
  10. Laura*
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    @Cryptic, not currently, though it's definitely something that we have been working on.

    • 2 years ago
  11. Owlfred
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    Hey Cryptic! If you have issues, you should post them here in the feedback group or email contact@openstudy.com :)

    • 2 years ago
  12. Cryptic57
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    Owlfred, not my issues but for newcomers who may not be aware of this group or where to go. Some thing for the FAQ

    • 2 years ago
  13. cshalvey
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    Good point Cryptic - we're currently walking through that FTE (First Time Experience) right now. Would love to get more of your input. Check your inbox ;)

    • 2 years ago
  14. Tomas.A
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    I noticed that this question is asked a lot so you may want to include it: How to become moderator? :P

    • 2 years ago
  15. cshalvey
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    Ha yeah Tomas - we're sidestepping that one :P

    • 2 years ago
  16. Tomas.A
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    also something should be about becoming moderator when you are highest level in group but I'm not sure how to formulate it

    • 2 years ago
  17. Laura*
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    @Tomas, I see what you're saying. That'll go on the list

    • 2 years ago
  18. Redwood_Girl
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    @Cryptic, why would you want to delete the replies of other users on any questions, particularly not questions you yourself have asked? I mean, okay, if you have asked a question and someone replies completely inappropriately, I guess I could see that. And if you were a moderator such that a given group (is that how it works?) is your responsibility, and again if a reply were inappropriate -- rude, for instance. But how common is that?

    • 2 years ago
  19. Redwood_Girl
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    @Laura, where is this guide posted? I don't think I've ever encountered it.

    • 2 years ago
  20. cshalvey
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    Redwood Girl - it's in the works ;)

    • 2 years ago
  21. Redwood_Girl
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    Ahhhh, okay. And here I thought I was being very dense. :)

    • 2 years ago
  22. cshalvey
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    Haha, not at all. New to OpenStudy btw?

    • 2 years ago
  23. Redwood_Girl
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    I found the UI pretty straightforward. And then there's the code of conduct, which lays out a few basics, all of which make sense. I just prowled around a bit, to see how things worked (by looking at conversations), and then jumped in. I like some of the enhancements that have been discussed -- being able to type in a larger window for questions, being able to filter responses by user. I'd love to be able to bookmark groups -- that is, to have the current group be reflected in the URL, because then it would be easy to point someone to a particular group. Now, the only way to do that seems to be to give them the name and direct them to search the groups for it. (Or am I missing something?) I'd love a larger area for the profile, and the ability to create separate paragraphs. I guess that's really feedback, not material for a FAQ.

    • 2 years ago
  24. Redwood_Girl
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    I found all the various windows that popped up, when I began asking or answering questions, distracting. I never read through any of them, though I suppose they're fun for the kids.

    • 2 years ago
  25. farmdawgnation
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    Redwood Girl: As of a few days ago, the current group is reflected in the URL. So you should be good on that front.

    • 2 years ago
  26. Redwood_Girl
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    Omigosh! So it is. Excellent. You guys are really fast. :)

    • 2 years ago
  27. cshalvey
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    Love your input Redwood Girl - check your inbox ;)

    • 2 years ago
  28. Redwood_Girl
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    :) It's been fun finding this site. I read about it in an article. Googled you immediately.

    • 2 years ago
  29. asnaseer
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    One question that comes up regularly when trying to promote this site is "How does OpenStudy compare to XYZ?". It would be really useful if there was a page somewhere that summarised how OS compares to other sites that are trying to do the same thing.

    • 2 years ago
  30. pratu043
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    I found out about this site in rather a funny way. I wanted to know about the function of the golgi apparatus, so used google. It led me to a wbpage in cellsalive.com. Found a link to openstudy at the bottom. This was around May 2011, so OS looked completely different at that time.

    • 2 years ago
  31. Cryptic57
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    @Redwood Girl I don't particularly wish to delete any replies, I just noticed that the ability to do so seemed to come up sometimes and I think that right should be for some other level of participant than me. If a reply can be deleted what are the rules and who has the right to do it are the matters that may need to be in the FAQ.

    • 2 years ago
  32. Redwood_Girl
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    @Cryptic, Oh, I so completely misunderstood the point of your question! Sorry! Yes, that's a good point. One ought not ordinarily be able to delete the responses of others, as you say. Only moderators (or perhaps, in a given thread, the questioner?) should have that right, I'd think. I've seen that little red "Delete" option, too, but only on my own responses. I've availed myself of that option twice, when I found errors in something I'd posted. Deleted the original and then reposted a corrected version. :") It's not the most elegant solution, but it does the trick.

    • 2 years ago
  33. Cryptic57
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    Maybe there should be an edit option and a corresponding FAQ, How to edit a question or reply.

    • 2 years ago
  34. Redwood_Girl
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    Well, I think I see why there is not an edit option though -- if you were able to go back and edit previous entries in the thread, while maintaining that entry's place in the thread, you could end up with all sorts of illogical stuff. The corrections I've made are so immediate, before there are any other responses following mine. In that case, people in the thread will get two email notifications of essentially the same comment, but at least the integrity of the discussion itself is maintained. I'm not going back after the fact and altering something I've said in the flow of past discussion.

    • 2 years ago
  35. Cryptic57
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    Fair enough. Maybe for questions only with an indicator to show that it has been modified.

    • 2 years ago
  36. Tomas.A
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    another questions "How to become ambassador/intern?"

    • 2 years ago
  37. Tomas.A
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    i noticed that also this question is asked often when OS was created (if someone still reading it)

    • 2 years ago
  38. Laura*
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    I definitely still am!

    • 2 years ago
  39. Tomas.A
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    how to search for questions/answers

    • 2 years ago
  40. Redwood_Girl
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    YES! That would be ever so helpful, a search feature. If ever I want to revisit a question, or an answer, I have to go hunting through my list of responses, or the list or someone else's responses, or the notifications, to try to locate it. Sometimes, it's not easy to find.

    • 2 years ago
  41. Tomas.A
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    i meant current way of searching via google

    • 2 years ago
  42. Redwood_Girl
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    Oh, I see. That could be useful too. I sure would love a way to be able to search here within OpenStudy though. I find myself hunting for previous question-answer threads from time to time, and the only way to do it currently is to hunt one by one through the list of questions in a particular group or associated with a particular person. Or am I missing something?

    • 2 years ago
  43. Tomas.A
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    you can go to your profile then you will be able to look at all of your created questions and given answers

    • 2 years ago
  44. Redwood_Girl
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    Oh, no, I know that. Or I can go to the profile of another person who I know posted an answer in that same thread. But over time, as the number of questions in a profile add up, this can become a time-consuming hunt. There are also times when I remember the gist of my answer, or of another person's answer, but I will not necessarily remember the exact form of the question. The question may have been some multiple choice thing, for example, and so what's in the question will not necessarily trigger my memory -- because I'm often thinking (when I hunt for something) of the category of thing the explanation falls into.

    • 2 years ago
  45. Tomas.A
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    well i know it you don't need to prove to me that search is needed :D I just thought from last post, saying one by one that you were going to different groups and clicking "your questions"

    • 2 years ago
  46. Redwood_Girl
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    OIC. No, once I'm in a list (whether for the group, in my profile, or in someone else's profile), I have to hunt manually, one by one, through the list. That method works better for recent questions!

    • 2 years ago
  47. Tomas.A
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    how to delete account

    • 2 years ago
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