anonymous
  • anonymous
OpenStudy Open House: Got a question? A comment? An inquiry? Make em all here
OpenStudy Feedback
  • Stacey Warren - Expert brainly.com
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chestercat
  • chestercat
I got my questions answered at brainly.com in under 10 minutes. Go to brainly.com now for free help!
anonymous
  • anonymous
Hey everyone
anonymous
  • anonymous
Hi Matt
mattfeury
  • mattfeury
Howdy cshalvey, good to see ya. Everyone else, howdy as well. Excited to hear feedback.

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Preetha
  • Preetha
Hi All
Preetha
  • Preetha
Hi Hero
anonymous
  • anonymous
Hey @hero, hey @radar - I see you... ;)
Preetha
  • Preetha
What do you all think of the SmartScore?
anonymous
  • anonymous
The silence is deafening... Anyone got any questions? Feedback? SmartScore? One medal per question?
KingGeorge
  • KingGeorge
I've got one thought about the smartscore. It might just be because I'm still used to the old system, but it seems almost too easy to get to level 50 or 60. With the old system, it could take many many weeks to get to the same point.
Preetha
  • Preetha
Hmmm. Let me look through the data. I am struggling at a level 66 so I can't say I am feeling the easiness!
Hero
  • Hero
I believe the first order of business would be trying to figure out how to generate more interest in Open House. At the present moment, I don't believe many users know what Open House is or that this event even exists so I think that somehow this needs to be communicated. Secondly, I believe that more advanced notice should be given as to when these events will take place. Maybe like a week in advance with appropriate reminders during the week. Thirdly, I believe that this event should be held somewhere other than on Open Study or Yammer. I'm thinking something a little more collaborate. idk, just sharing thoughts.
Hero
  • Hero
Sorry, I was in the middle of making a comment, then the internet just crashed on me.
Preetha
  • Preetha
I like the last point. I'd love to find another spot - open to suggestions. Also like the rest of your thoughts Hero.
anonymous
  • anonymous
Hey @Hero - totally agree, and this is really more of a test run. In terms of other places to do this, we're definitely open to using the best medium available - any input/ideas are welcome.
anonymous
  • anonymous
I like this open house! I think it's a great idea.
mattfeury
  • mattfeury
@KingGeorge, I know what you mean. It was kind of intentional on our behalf. Since they are on different scales, a score of 50 on SmartScore vs a level of 50 on the previous system kind of portray different metrics. If you could ignore the old system and look with a fresh perspective, do you think you would still be confused/unhappy with the distribution?
anonymous
  • anonymous
So, is the open house kind of like a giant survey taker?
Preetha
  • Preetha
Nah. It is a conversation @lyra. A multiplayer one! Like a crowded room where everyone talks.
anonymous
  • anonymous
Ahhh . . . I like the sound of that!
KingGeorge
  • KingGeorge
@mattfeury If I were to ignore the old system, there would be no real problems for me. It's just a matter of switching perspectives.
Hero
  • Hero
I've always preferred the site vyew as a good collaborative site, but I'm sure there are plenty others.
anonymous
  • anonymous
Anyone have any tips on how to get answers faster, in the subjects where there aren't many members?
Hero
  • Hero
By the way, I meant to post that like five minutes ago. I've been having lagging problems, but only on Open Study, not any other site.
shadowfiend
  • shadowfiend
Is the lagging something where your page behaves slowly, or where things post and load slowly?
Hero
  • Hero
All of the above @shadowfiend
anonymous
  • anonymous
Hero, if I give you a medal, will your score go up to 100?
mattfeury
  • mattfeury
Ah gotcha @KingGeorge. Well that seems like it's not too horrible then. Obviously, there will be growing pains with shifting to a new system, but we don't want the learning curve to be too bad. We also want to make sure that the new system is worth shifting to, so we're glad to hear that. Thanks for the response, and we'll definitely keep an eye on how it progresses. If it still is an issue as time goes on, then we may have an issue.
Hero
  • Hero
I wish =] @LyraElizabethAdams
anonymous
  • anonymous
Do you think it will, or do you need more than one medal, to make it go up to 100?
anonymous
  • anonymous
@LyraElizabethAdams - in terms of getting attention to your question, there are a couple of options. 1) You can post the link to your question in the chat box (and use the chat boxes in other groups if you wish. 2) If you've been helped by someone before, or know someone online who may be good at that kind of question, use the '@' mention feature - like this: @LyraElizabethAdams ;)
anonymous
  • anonymous
Okay, thanks!
Preetha
  • Preetha
And it takes a lot to reach 100. Not just one medal, but demonstrating the right behavior, and mindset. Helpfulness, courtesy, and communicating well with other users....
anonymous
  • anonymous
@cshalvey So how long have you been with Open Study?
anonymous
  • anonymous
Ahh, okay - that makes sense.
anonymous
  • anonymous
@LyraElizabethAdams - I think it's officially been three months? Was on OpenStudy for about a month before that though
anonymous
  • anonymous
@cshalvey - Oh, okay. I thought maybe you had been doing this for a few years. That's neat!
Hero
  • Hero
Another idea @cshalvey, would have been to open by addressing or introducing the issues, new ideas, and improvements that people have posted during the week that not everyone may have seen in OS Feedback.
anonymous
  • anonymous
Oh, @hero - that's a great idea! That would clear up any confusion, much more quickly.
Hero
  • Hero
That was part of the idea behind Open House to begin with of course
anonymous
  • anonymous
Agreed - I believed we discussed taking the major issues that had been brought up in Feedback during the week and listing them as a kind of agenda? We can definitely do that going forward. In terms of yvew - do you know how many people can be in a 'room' at once?
Hero
  • Hero
I think it is more if you have a paid account. I don't know exactly what the limit is, but I can investigate it.
anonymous
  • anonymous
I know at least more than three @cshalvey
anonymous
  • anonymous
Which isn't very much
anonymous
  • anonymous
Hmm, well another option might be a Google Hangout. Or Twiddla perhaps?
mattfeury
  • mattfeury
I know that since it's on a lot of people's minds, I'll go ahead and reiterate: We are taking some time to focus especially on performance right now. When working on other projects with such a small dev team, sometimes we have to put it on the back burner, but we consider performance to be one of our biggest features. But after every new feature, we generally try and take some time (like now) to clean up the crud.
Hero
  • Hero
I'm not aware of any user limit on vyew. I guess choosing the most appropriate platform will be an experiment.
Hero
  • Hero
One issue is that when I've used vyew is that I've had to kindly ask other users to use the same username that they used on Open Study.
anonymous
  • anonymous
Agreed - though for this scenario that may or may not be essential. Of course, it makes it easier to follow up with users if they use the same name. Another issue however is that some users (especially under 18), may not be comfortable using a medium outside of OpenStudy, and we would hate to exclude anyone - not sure if it's a concern, but it may be.
Hero
  • Hero
I just want to say that I appreciate everyone for allowing this to happen and showing up for this event. I know it is a good idea. I just hope more users come in the future and the interest doesn't die out.
mattfeury
  • mattfeury
Of course, of course. We'll do some more brainstorming for the next one and maybe publicize it a bit more. We're always happy to get feedback though so thanks all thus far and for anyone who comes later, please hop in and let us know your thoughts.
anonymous
  • anonymous
Agreed @Hero - part of this is to gauge interest, and also because we always enjoy touching base with users. Oh, and everything @mattfeury said too ;)
Preetha
  • Preetha
Hey Hero, my personal thanks for your involvement!
Preetha
  • Preetha
And everyone else!
Hero
  • Hero
Thanks everyone =]
KingGeorge
  • KingGeorge
Glad to participate.
Preetha
  • Preetha
OpenStudy is what it is because of you all, your personalities, your intellect, your helpfulness and your willingness to imagine a new world of learning.
Preetha
  • Preetha
Honestly, when I give talks, its your stories that captivate the audience so share them with us.
radar
  • radar
@cshalvey, was this open house your idea? If so, good idea.
Hero
  • Hero
As far as my involvement, I was lucky enough to have been online at the same time the event was taking place. I almost missed it because I did a run earlier and I was also trying to finish up some assignments for a couple courses I'm taking.
radar
  • radar
You sound like you are a busy person Hero
KingGeorge
  • KingGeorge
Correct me if I'm wrong, but I believe this idea was @Hero's idea
anonymous
  • anonymous
@Radar - nope, can't claim that. This was @Hero's idea, however we as OpenStudy have done informal events like this in the past. Going forward, the idea will be to make them more public, and give people advance notice about them so everyone can participate. Also, we'll be having them at various times in order to allow people in different time zones the opportunity to participate.
anonymous
  • anonymous
Beat me to it @KingGeorge ;)
radar
  • radar
HooRay for Hero.
Hero
  • Hero
Thanks for the compliment @radar. I just felt something like this would be appropriate for everyone, both users and mods.
radar
  • radar
Agree, and having the announcement banner at the top caught my attention. I posted a question regarding the problem I'm having with Firefox on my IMac using satellite modem (Hughes satellite) not connecting to openstudy.com , but having no difficulty whatsoever with Safari. Apparently, I am the only experiencing this problem. My Firefox works fine other than openstudy???
radar
  • radar
Phi has IMac and his firefox works as long as Javascript is enabled. mine is enabled.
Hero
  • Hero
Is @shadowfiend still around?
anonymous
  • anonymous
Hmm, I'll see what I can find out for you regarding that @radar. So you're *only* experiencing problems on Safari but other browsers are fine?
radar
  • radar
He was in on the conversation, and agreed it was odd and was not a JS problem but acted like a connectivity problem, I personally I think it may be the satellite system. @cshalvey no Safari works on all URL, and Firefox works on all except Openstudy where it does not connect, and won't connect and will leave an error message just a blank page.
radar
  • radar
*will not leave an error message
anonymous
  • anonymous
Hi :)
anonymous
  • anonymous
I dont like the one medal optio
anonymous
  • anonymous
Like there are many times where two ppl will answer the question addressing diff points and like i wld like to medal both of them but i cant and its frustrating
anonymous
  • anonymous
Yeah you should be able to give metals to everyone! :)
anonymous
  • anonymous
Well like it doesnt have to be everyone but only those that have responded correctland have taken the time to explain the concepts
anonymous
  • anonymous
yeah i mean everyone who comments on something you post, i was just being dramatic lol
Hero
  • Hero
That's the way it used to be. You used to be able to give medals to anyone who posted. But then Smart Score came out and things changed a little bit.
Hero
  • Hero
I think overall, Smart Score is a good thing and as far as giving medals, the one medal feature isn't really written in stone. It's in a testing phase. *I think*.
anonymous
  • anonymous
Like I have no issues with smart score like i just come here to ask questions not to answer. A majority of my questions r tedious and and r on the difficult side so I just wld like to show appreciation somehow to those users that took the time to explain the problem
anonymous
  • anonymous
In terms of the SmartScore, and particularly the 'one medal option' - we are definitely still reviewing its effects and whether or not this needs to be adjusted. Let's make sure that this topic is addressed at our next OpenHouse. I will post possible mediums for us to use here in the next day or so and we'll find something that works. Additionally, I'll make sure that everyone gets a chance to know when and where it is. Thanks again everyone!
anonymous
  • anonymous
.
ChrisS
  • ChrisS
I'm throwing in my two cents against the one medal option as well. One, for the reason I posted about earlier where I believe it encourages people to give quick answers over hints or explanations. But I also agree with samjordon that frequently two or more users will tag team on an answer and it is through the dialog that understanding comes to the asker. I have been the asker in this situation and there is no doubt that everyone involved was equally deserving of the credit in helping me to actually learn something.
myininaya
  • myininaya
Ok I know you guys are probably gone. When I started coming here I didn't know there were other groups besides math because I wasn't doing a search for OpenStudy; I was doing a search for mathematics. Well I'm not really sure if there was a feedback group or not still. lol. Don't know if it is existed or if I just didn't know about it, but I think new people should also be able to participate so I think going to maybe the math group you might get more participators and people can learn more about the site. You know that the feedback group actually exists, but I guess it isn't that hard to find. I can't remember what my problem was.
myininaya
  • myininaya
Well maybe there was a feedback group. I just didn't know about it. I remember now. lol. Like you guys used to do this a long time ago and then someone said something about posting that in the feedback group. I think it was the first time I heard anything about a feedback group. But you guys used to do this in other groups.
farmdawgnation
  • farmdawgnation
Well, do keep in mind myin that the site design has changed a lot since then. The other groups weren't as discoverable as they are now under the older design, imho.
Hero
  • Hero
On some other random site, they would post links to important threads directly in the chat like a message altert. That way people chatting would see the links and click on the ones they were interested in. Perhaps OS could do that as an alternative addition to the message motif at the top of the group home page. And for Open Houses, perhaps every few minutes, a message alert can be posted. Speaking of which, when you guys are about to do maintenance, you post such message alerts and I'm pretty sure everyone sees them. So maybe you could do something similar to that for Open House
myininaya
  • myininaya
And also offer free kitkats or twix of course, right @hero ?
farmdawgnation
  • farmdawgnation
We want to restrict the use of the alert dialog for restarts and emergencies. If we use it too often it looses the effect (i.e. the boy who cried wolf)
Hero
  • Hero
Yeah, virtual candy is always welcome :P @myininaya @farmdawgnation, I was just contributing ideas =]
farmdawgnation
  • farmdawgnation
Yup. Ideas are always welcome. :)
Hero
  • Hero
So basically, you already have a most-effective means of communication, you just choose not to use it most efficiently except you reserve it for maintenance and emergency purposes. Great idea!
anonymous
  • anonymous
Did DoomDude get banned? Everyone's saying he did..
anonymous
  • anonymous
sic semper tyranis
anonymous
  • anonymous
What?
farmdawgnation
  • farmdawgnation
Hero, allow me to quote... er... myself "If we use it too often it looses the effect (i.e. the boy who cried wolf)" It only remains effective so long as it is rare.
Hero
  • Hero
You guys are smart, so I know you will figure out a way. As a user, however, I don't particularly agree with that philosophy. A better idea would be to continue to color code the alerts and keep the emergency alerts yellow and "rare", but other alerts blue, and maybe figure out a creative way to introduce other alerts. Honestly, I like the alerts idea, but restricting it to emergencies and maintenance is in my opinion not the best idea. Keep in mind that I'm speaking from the point of view of a user and not a mod or staff.
farmdawgnation
  • farmdawgnation
I appreciate your feedback, Hero, but I disagree that colors would be a viable distinguishing characteristic. That said, I'm sure the rest of the team will read this and weigh in if they have something to say.
KingGeorge
  • KingGeorge
I think it depends a lot on whether we want the users to be obligated to know about open house vs. know about open house only if they're interested. Those alerts @Hero was discussing are placed in a position that blocks some of the question on the side, and if we want all users to see it and read it, that would be a decent place to put some sort of notification about the open house (color-coded or otherwise distinguished from emergencies). On the other hand, where it is now, it seems like only users curious in the going-on's of OS will read it. Let alone actually come to the open house to discuss whatever matters are currently being discussed.
farmdawgnation
  • farmdawgnation
I feel as though a more viable solution would be reaching out to people in Math chat manually in combination with the regular announcement box, personally. Less annoying for the users overall.
Hero
  • Hero
Would conducting a test phase be outside the range of possibilities?
farmdawgnation
  • farmdawgnation
We have used the alert box for other things in the past, around the time of the OpenStudy Party actually - before the announcement box existed. It annoyed the heck out of everyone (especially the team).
farmdawgnation
  • farmdawgnation
So, after that week of having the alert box popping up at random times with marketing team messages, I don't feel inclined to try it again. The positioning is annoying - which was intentional because for a restart we need to be annoying.
anonymous
  • anonymous
@cshalvey , the extensive use of javascript has really put a lot of strain on the browser. There are many cases of hanging on OS (with me atleast), not just with one browser but with different browsers. Moreover a thread this long really makes the browser go haywire. The input box kind of lags(as I am writing this comment now). I wish the performance of OS would improve in near future as a website which is light on resources . Also the math javascript encorporated into the OS is very laggy. It takes a hell lot of time to input via the math javasccript which is a restricting factor to use this function.Hope something about this is done in the near future. Thanks :)
anonymous
  • anonymous
Understood @shivam_bhalla - and I can assure you that, as @mattfeury mentioned above, performance is the main focus of our development team. We are making improvements to this literally on a daily basis. Hopefully you'll be seeing improvements as you continue - thanks for mentioning!
anonymous
  • anonymous
Dang, I missed it, better luck next time, Poor SS :(
anonymous
  • anonymous
Nice ideas though
anonymous
  • anonymous
Oooh! Ooh! I got a comment! CS is the awesomest Mod on here EVER! And he looks like Chuck Norris, and he's really nice! ^_^ Anyway..yeah. CS is cool. :D P.S. Myspell check tried to change awesomest to gruesome... O_o
anonymous
  • anonymous
I named him Chuck Norris Gurl.... gruesome..lolols x)
anonymous
  • anonymous
Psshh Whatevesss! ^_^ Yeah...Pikachu turns into pistachio. :P
anonymous
  • anonymous
gurl bring it ON :p
anonymous
  • anonymous
CAT FIGHT! meeeew! ^_^

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