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Following in the tradition of Bugfix Tuesday. . . oh wait. We're not, because our bugfixes actually fix bugs. ;) Here's what we've got for you today: - Cleanup of a lot of internal code that should improve the amount of time it takes browsers (especially IE8) to draw the page. - Fixed our link handling, so links to things like http://openstudy.com/about-us don't try to open in a pane. - Medal listings should now properly update when a medal is removed. - We now update the title of the page when you're viewing someone's profiles. And I think that's all... oh, wait, that's right. One more thing. . . . . - Online/offline *should* FINALLY be fixed. @mattfeury did some excellent work at kicking this thing into shape, so we should finally be good to go on that front. SO! Let us know what @msayer3 missed when he was doing his QA testing so we can rub it in his face and then proceed to fix it. :) BOOM!
Cool!! And farmdawg, please look at my suggestion.
Hey everybody, we're seeing some weirdness right now with avatars on profile pages. It seems that there is a chance that the profile pictures won't load on the profile page. The fix seems to be clearing your cookies or doing a few refreshes. Not quite sure what's up with that, but definitely let us know if you can't get the profile pictures to show.
They're loading quite all right now.
Chrome still lags like crazy.
We still haven't isolated the cause of your Chrome lags @Hero, so there's no way for us to have fixed it yet. :\
@Hero what are the specs on your computer?
and also one chrome version?
Also will help to know "how" it is slow to help us debug. The two main cases being "it takes a really long time to load openstudy" and "generally clicking around on things is very laggy"
if it's more one than the other then that will help.
My lagging problem isn't limited to one computer. I have two laptops and a desktop. All of them have the same exact lagging problems. The laptop I'm using I just purchased last month: Here are the specs for it: Intel Pentium P6200 Processor 2.13GHz 4GB DDR3 RAM 320GB Hard Drive 15.6-Inch Screen, Intel HD Graphics Windows 7 Home Premium (64-bit) I'm also using two different wireless connections. I don't keep them online at the same time so that can't be it either.
Right, hmm, that should be fast enough. Still have the question - is the lagging problem generally on the first load, or the entire time you're using the site (general clicking around etc...).
It's complicated, but usually I can get to the math page without any significant lagging, but it does lag for a bit. If I try to open three pages, forget it. It will lag, then the browser freezes, then my computer freezes.
This only happens with Open Study sites. Any other site I go to works.
hey @Hero, can you specify when it is lagging exactly? is it when you start replying to a question?
Sometimes, it will lag when I try to answer questions as well, especially if another person is trying to respond at the same time as me. But the worse thing is when OS only pages just crash. I look and see that none of the other pages I have up have crashed. I've already tried isolating the problem by cleaning out cache and history and things like that. I've also tried just keeping OS pages open only and closing all other pages. But it doesn't matter what I do, same horrible lagging.
and firefox too
I've even tried putting the computer in safe mode. It still lags the same. I've tried other browsers including IE 8, Safari and Firefox, but I don't see any improvement with them and I prefer Chrome.
Although not that extreme, I'm also having some serious lagging issues with Chrome.
So, Hero, the fact that this is not isolated to one browser does concern me a little bit. :\
I'm stumped by this myself farm. I figure I would have isolated the problem by now.
Do you see the MathJAX loading message while it's lagging or not?
Yes, I do and I mentioned that before to you. The lagging is related to the MathJAX loading.
Ok, do you know how to run a traceroute?
No, but I'm willing to learn.
Alright, open up the command prompt in Windows. You should be able to find it by searching for "cmd" in your Start menu. That'll present you with a black screen with white text and a prompt. You'll need to run the command "traceroute cdn.mathjax.org" (without the quotes, of course) and it'll output statistics about your connection to the MathJAX CDN. I'm going to DM you my email address. After that is finished (you'll see the prompt again) copy and paste the results in an email to me.
It might take a few to run completely, btw.
do you just copy and pate "traceroute cdn.mathjax.org into command prompt and hit enter?
yes, just without the quotes
That doesn't work
I needed to change it to "tracert cdn.mathjax.org"
Oh, that's right. Windows is silly and the command is named "tracert" not "traceroute" Sorry. Linux guy here. :)
So what am I supposed to report back to you @farmdawgnation ?
Thaankks guys :) you're all doing a wonderful job *Jim Carrey voice*
@Hero The entire output of the program.
Basically everything between when you entered the command and when you see another prompt.
You may start seeing lines that just output "* * *" - if you start getting a bunch of those that's fine. If you get up to line 64 then you can go ahead and just copy and paste everything up to that point. (It SHOULDN'T keep going past 64, but once again - I'm used to the Linux variant.)
I'm going to upload a picture of this
Er fair warning. If you do so you will reveal your IP Address.
So how should I send it to you?
I DM'd you my email address. Copy and paste the output into an email to me.
Okay, I've sent it. Sorry it took so long.
Got it. I'll look it over and get back to you.
I'll have to send you the trace route for the other connection as well
Does deleting an answer only post undo the medal given as well?
@amistre64 If you delete all replies a user has posted in a given question, any points related to answering or medals for those answers should be taken back. Likewise, if you delete a question, all related medals, reply point awards, and question point awards should be blown away.
cool, then deleting the answer only responses can be used as demerits to the smart score :)
(Indeed, that is the point :) )
uhmm how about when we delete all replies then start a new reply? back to square 1?
maybe the next release could include fixing that bug when you appear to be writing a reply for a thread when you're actually replying to another thread and not that one..i think you guys know it?
P.S. pls fix the laggy threads too ( idk if that's a bug ) you know..the ones where the thread is long then it lags and hangs and otherwords ending in -gs
The issue of appearing in multiple threads occurs when you open multiple tabs or refresh the page for some reason. We can look into fool-proofing that a little bit, but it's not high on the priority list at the moment. In re: laggy threads. We have not been experiencing any lag on our end. What browser are you using?
chrome? i think some others experience it when the thread becomes too long
-.-v Have you experienced this recently? There was a problem with this about... two months ago or so. But we issued a fix and I haven't seen any issues with it since then.
Yeah, so we found one bug that was causing an infinite loop under very specific conditions. I patched that yesterday so it'll go out in the next release. Hopefully that will help some. Our profiler is also reporting some slowness in code triggered by MathJAX. Haven't finished back tracing that yet.
Nice to see that progress in being made with regard to that. And you know I'll be one of the first people to let you know if all your hard work paid off. =]