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anjali_pant Group Title

These days the "reloading" problem has become quite prominent in my OS-schedule. When I logout from my account, many a times , I still remain online. Help ???

  • 2 years ago
  • 2 years ago

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  1. inkyvoyd Group Title
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    KILL THE COOKIES

    • 2 years ago
  2. inkyvoyd Group Title
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    Wait, that solves nothing.

    • 2 years ago
  3. lgbasallote Group Title
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    i thought they bugfixed it already? it still happens to you??

    • 2 years ago
  4. anjali_pant Group Title
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    yea ! :-(

    • 2 years ago
  5. shadowfiend Group Title
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    What is the reloading problem? What does reloading have to do with being online? We're fairly confident in our fixes to onlineness, but it's not 100% clear which issue you're talking about.

    • 2 years ago
  6. anjali_pant Group Title
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    @shadowfiend Whenever I type any message , the necessity of reloading becomes prominent. Because I experience a lot of buffering , and Iam not even aware whether the message has been sent or not. A day ago, I was having a message talk with @FoolForMath , and I faced this buffering problem again. Infact FFM told me that he received my message multiple times , about which I had no idea at all. And talking about the "logging out" issue , what happens generally is that while Iam on OS , many a times the content on the current page vanishes , and again "reloading" happens. So even though I logout , I still remain online. Infact I checked my internet connection , but couldn't find as such any problem. Also because of this reloading problem , I generally lose the data which I had been typing during that time ( messages, answers, questions). Infact while typing this message, I faced the same problem again many times , so I had to make a backup copy of this reply. I'll check my internet connection again for sure , but on your part , please see if something could be done about it. Thanks ! :-)

    • 2 years ago
  7. farmdawgnation Group Title
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    We're aware of the message issue. It's annoying, but we're working on it. I still don't understand the second problem that you're talking about. "The content on the current page vanishes"? I need more details if we're going to debug this. Can you provide us with a screen shot? Also, do you see the "Connection lost" error message in the bottom left corner of the screen?

    • 2 years ago
  8. lgbasallote Group Title
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    could you also answer why os keeps "aw snapping" in google chrome? (or whatever that term the blue screen says) @farmdawgnation

    • 2 years ago
  9. farmdawgnation Group Title
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    I've answered it before somewhere else, but the short answer is we don't know yet. It's related to Chrome's JavaScript engine. We've filed a bug report with the Chromium project and hope to hear back soon.

    • 2 years ago
  10. lgbasallote Group Title
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    ohhh hearing back..that's good :)

    • 2 years ago
  11. mattfeury Group Title
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    The message issue was hopefully fixed. I suspect the multiple messages are related to people thinking it's still broken though. Messaging may take a while to send when the site is at high load, but if you hit send, it will get sent. Thinking that it's lagging and re-sending the message will do exactly what you would expect: send it multiple times. Sometimes it could go instantly, sometimes it could take up to 30s. Any longer than that, and there may be an issue, but by resending you're not "overriding" the previous message, just duplicating it.

    • 2 years ago
  12. anjali_pant Group Title
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    @farmdawgnation I often experience "connection lost" error ( its written with red colour and is displayed in a yellow box)

    • 2 years ago
  13. anjali_pant Group Title
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    @mattfeury But how would I come to know that my message has been sent or not ? Sometimes the message din't get sent , and sometimes , multiple times. And yea , the spinning cursor is really annoying.

    • 2 years ago
  14. farmdawgnation Group Title
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    @anjali_pant In regard to your first one, that definately shouldn't be happening. What browser and OS are you using? In regard to your response to @mattfeury - the problem is that your message has been sent, but your computer is waiting for confirmation. If you're having connection issues, these problems could be related.

    • 2 years ago
  15. anjali_pant Group Title
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    @farmdawgnation Iam using google chrome

    • 2 years ago
  16. farmdawgnation Group Title
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    Yeah, then it's entirely possible you were having internet connection issues. Most of the team uses Google Chrome full time and we haven't seen any issues with the connection lost dialog appearing.

    • 2 years ago
  17. anjali_pant Group Title
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    But then many were having "aww-snap" prob , so I don't think its an independent issue.

    • 2 years ago
  18. farmdawgnation Group Title
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    No, it's definitely an independent issue. I've seen the crash log. Something causes Chrome tries to access a memory address that doesn't exist in its address space while running our site, which is what causes the crash. That's definitely an issue that falls squarely in their court. :) That said, if they provide us with a work-around until it is fixed, we'll gladly implement it.

    • 2 years ago
  19. anjali_pant Group Title
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    Ohk great ! And you people must be working together to solve it , right ?

    • 2 years ago
  20. farmdawgnation Group Title
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    If they ask for our help we'll gladly give it, but they haven't reached out. So they're handling it on their end. (I suspect we're not the first to report this bug.)

    • 2 years ago
  21. anjali_pant Group Title
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    Oh ! Well I think that, now all I can do is , CROSS MY FINGERS ! :-(

    • 2 years ago
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