## mathslover Group Title I just want to request Openstudy Moderators here. . Please appoint or be here in the chat of maths especially . Many abusive words and off topic (high level ) topics or words are been said or discussed very easily .. We as being ambassadors tried to let them know about Openstudy CoC . But the response are only lol , haha , :D , :P etc.. But there are many at present .... I know that we can solve this problem by reporting them .. But at that time the os image will go down .. 2 years ago 2 years ago

1. across Group Title

You're proposing a temporary fix to a chronic problem. :P

2. Hashir Group Title

this is a lie.... dont listen to him mods

3. mathslover Group Title

The decisions by the admins are not the temperory fixes. . I think that tthey will get a gr8 solution soon ..

4. Hashir Group Title

those old users help many people :D

@mathslover I just made a post last night requesting we get a mod or two for the "dead times". Probably an Easterner as most trolls are from 2-5am EST, however I think for normal day-to-day maybe making someone who is on at least somewhat regularly during the day would be a good idea, as they could help keep an eye on things. @across more people could help. I don't think we need a ton of mods but maybe just a couple more could help.

6. lgbasallote Group Title

just to be clear..im innocent O.O

7. LoveYou*69 Group Title

I also agree that there should be a few more mods to cover things when it gets out of hand.

8. mathslover Group Title

oh k @rebeccaskell94 I agree but i will say that to also look up on chat ... I dont know whether they look there or not . But i hope that they will soon look out on this and get a soln ... @Hashir i agree that old users helped students .. Sorry but i should have mentioned that there are only 2 - 3 ... Mods can check up the chat history also .

9. mathslover Group Title

I dont know about that should there be " MORE Mods appointed or not " But i will say that if possible then please atleast 2 mods should be there who can check the chat comments ...

10. pratu043 Group Title

@mathslover why can't you just report these users?

11. mathslover Group Title

pratu as i mentioned that : i know that reporting is a solution of that but what about that particular time when the off topic comments were posted .. and this will surely make the os image bad in the vision of the new users

Yes. @Hashir but that's part of being a mod. I don't think it's possible to just make a "chat mod". But yeah, either way we definitely need a few more people watching chat a little more. Or maybe coming when someone is reported. I mean I don't mean these things in a whiny way whatsoever but you can't report them but so much before it's just frustrating that users can come on and completely disregard CoC and think it's a game for hours on end.

13. mathslover Group Title

14. across Group Title

Kids troll all the time. Even if we grant everyone banning privileges, there will be more than one window of opportunity for these brats to have fun at will; people have lives to lead and will, sooner or later, not have as much time as they used to. I fell victim for this: I used to frequent this site on a daily basis. Now I can't afford to do that anymore. I'd suggest we give an honest look to the problem and ask ourselves: how desperate are we in need of a solution? Tell me, is it imperative that we ban trolls on sight? This is why I believe that the ability to report posts is good enough, as @pratu043 already mentioned.

Eh, across makes a logical point. I agree with her.

16. ParthKohli Group Title

The only solution(as Becca pointed out) is to get some Orientals into the mod team, or else this will become a troll place

17. lgbasallote Group Title

this is a privilege to watch the awesomeness of @across first hand $\huge \color{purple}{\textbf{<tips hat>}}$

18. ParthKohli Group Title

I suggest people to not feed the trolls, but they won't listen to 'unofficial authorities'.

19. ParthKohli Group Title

Have a look at this pic. It clears everything.

20. mathslover Group Title

eh i also agree with u @across ....... @ParthKohli is right : We want some mods for a chat look up here .. ( not only for chat look up ... )

21. mathslover Group Title

@across i agree that kids troll but why on maths chat ?

22. ParthKohli Group Title

There is no otk(on the keyboard) moderator I see during the dead time. We need to fix this.

23. lgbasallote Group Title

i would say "do not engage. consider armed and dangerous" but heh my words worth nothing :p like parth said..it's better to just keep quiet and report. they know what they're doing so no need to tell them. if you engage them they'll just do it more

25. ParthKohli Group Title

Lol. Reporting still does nothing. 1) There are not a lot of active senior members who use the report feature at the dead days. 2) Mods are off, so we'd have to wait till the morning(US time).

26. lgbasallote Group Title

@ParthKohli isnt callisto online during those dead times?

27. ParthKohli Group Title

She is, but I still didn't see her on the chat for that troll time. She did come but she went back after the hellos.

Reporting *does* do something. It's just not a magical button that brings a mod right that instant.

29. lgbasallote Group Title

well all the other easterners are ambassadors..

30. mathslover Group Title

right @ParthKohli ..... rebecca .. i agree that reporting does something .. But not at that very right instant. .i have to go now !!! please suggestions will be welcomed from all users regarding this question/idea/problem... thanks !!

31. ParthKohli Group Title

Thanks for bringing this on, @mathslover . I like this.

32. lgbasallote Group Title

remind me..which is the one being discussed here again? the trolling? or the offline mods? because those are different topics...

33. mathslover Group Title

Thanks !!! but i hope that this idea will be " ON " as soon as possible

34. mathslover Group Title

@lgbasallote We are relating trolling --- > banned by mods

35. ParthKohli Group Title

Both are interrelated, @lgbasallote. The root cause to the problem is the offline mods.

36. lgbasallote Group Title

well in my opinion..there's nothing that can be done to trolls. i mean you cant stop it. it's part of a social networking site

I honestly think that @across was right. There is only so much we can do. Mods can and *do* do their jobs. I think reporting is sufficient for the time being, maybe adding an extra mod for dead times, but even then they won't be on all day/night (timezone) But they have lives that are not centered around a bunch of high school and middle schoolers. I think we should give them a little more credit.

38. ParthKohli Group Title

The restrictions to become a moderator should be lessened as we have many deserving people who do not become mods. lgba is an example.

39. lgbasallote Group Title

so the only thing you can actually control is the mod thing

40. mathslover Group Title

but some mods seem to be online but they are afk .. .... Is it socially networking site ?

41. lgbasallote Group Title

lol parth dont bring my name to this thingy

Yes it is a social networking site, and the mods do stay logged on but afk. But, as I mentioned in a previous post that method isn't working that well.

43. lgbasallote Group Title

maybe because someone revealed that they were afk? lol

44. mathslover Group Title

@rebeccaskell94 : basically there are trolls in maths chat ... i agree that there may be some laughters there in maths .. as maths is just everything breaking subject but trolling continously and going high level off topic is not a good thing

45. lgbasallote Group Title

honestly i dont think adding mods is gonna help. it's just extra load for admins to watch over. maybe people power will work better

46. ParthKohli Group Title

I think that people(lgba) should be given a chance for modship, as they are not tested on a $$\mathbf{360^{\circ}}$$ basis.

47. ParthKohli Group Title

People power. Well, I just told you how they don't listen to the unofficial power.

Parth stop trying to nominate people for being a mod. The site mods are more than capable.

49. ParthKohli Group Title

Not nominating, nope. I am trying to communicate that there should be more mods.

50. lgbasallote Group Title

actually...a lot have declined

51. mathslover Group Title

about which idea @lgbasallote regarding nominating mods or abt this idea

52. lgbasallote Group Title

what idea

53. mathslover Group Title

which is declined ?

54. ParthKohli Group Title

He says that a lot of people have declined to become mods.

55. lgbasallote Group Title

a lot of people declined being mod

56. mathslover Group Title

oh ok !! but many are left also

57. lgbasallote Group Title

well back to the topic at hand...i think if you take away one then you take away the troll...i mean a person cant troll alone. he'll just be ignored then he'll stop..but when there are two or more..you need to take away one to stop it

58. Ledah Group Title

59. ParthKohli Group Title

That's what I pointed above, and as I said, they are not ready to listen to unofficial authorities.

60. lgbasallote Group Title

okay new idea..counter-troll duo/team...back in the days..we had good trolls..they made the chat lively but didnt do anything bad...during those times there were no bad trolls...i think the good trolls need to come ack

61. lgbasallote Group Title

back*

62. lgbasallote Group Title

sadly..no one can just do it like the old times

63. Ledah Group Title

Why would we need trolls here period? Somethings they do get on peoples nerves.

64. Ledah Group Title

Honestly sometimes trolls cause the problems too.

65. lgbasallote Group Title

to get rid of trolls you need to ask why do they troll? the answer is because the chat is becoming boring...change that fact...you take away the trolls

66. lgbasallote Group Title

okay OS is going down now so im going to study

67. Ledah Group Title

Well we don't have to take them away completely. in a sense. we just need somebody who will monitor what they say and do. Sometimes things get out of hand.

68. ParthKohli Group Title

One of my troll dupes is a good example. I use that one to make the chat lively, and also to help people the interesting way.

69. mathslover Group Title

I think we want some suggestions/ideas from moderators here

70. Ledah Group Title

I agree.

71. cshalvey Group Title

Hey, just wanted to let you know that I will be responding to this asap - I'm on the road right now and should be back in about an hour, thanks!

72. Ledah Group Title

Well... This should honestly, be Interesting.

I'm awaiting with bated breath.

74. SmoothMath Group Title

So much troll hatred. I'm hurt. My actual feeling on this is that the current situation is pretty much fine. More mods wouldn't hurt, but we don't need a lot more. Here's why 1) Most trolling is harmless. The solution isn't to shut it down, but to laugh at it or ignore it. 2) The trolling that IS harmful will occasionally happen, and there's nothing you can do to prevent it. All you can do is take it down when you see it and then discourage that user from repeating. 3) That's what the mods are doing already. It's not going to happen as quickly as you might like, but realistically, it never will. As Across pointed out, having constant moderation of the chat is just not a viable option. Tl;dnr: Lower your sensitivity to trolling and your expectations for mod response time.

75. ash2326 Group Title

I agree with @SmoothMath I think the team understands the need and there are apt no. of moderators :) But let's hear the views of @cshalvey

76. ash2326 Group Title

oops I mean the OpenStudy Team

77. Ledah Group Title

He should be returning in an hour. maybe 2 or so.

I agree with Smoothie, as well.

79. Ledah Group Title

I can agree. but sometimes there are things that shouldn't be said. Are in fact said. and some people start retaliating. what can we do about THAT part of the problem.

80. Ledah Group Title

We can't just keep reporting them forever.

We keep our mouths shut, and report them. Yes, but it's our option atm. Most of us are high schoolers and honestly, I think we need to be a little more mature. As fun as counter-trolling is at times, most of the time it's just people being vindictive and rude.

82. Ledah Group Title

You already know how hard that is for me.

lol I do indeed. But you need to remember the greater good c;

84. Ledah Group Title

Yeah. I can understand that.

You're a boss, Ledah. I know you just want to help people. You just need to make sure when you're helping you're helping everyone involved not just the person you are defending. I think you do a great job overall, though. :)

86. Ledah Group Title

I've noticed that too. and I'm going to work on that.

Boss.

88. Ledah Group Title

I honestly just want to help out.

I know you do :) As do I. I think you come of with great ideas and I know your heart is just to see things change and see this site grow.

90. cshalvey Group Title

So a lot of good points have been brought up here, and I hope to address them all. I think the best way to start is by explaining our position - we absolutely believe that OpenStudy is a community that functions best when it governs itself. This is why we have 'Report Abuse' buttons next to literally *every* interaction on site. This is why it is so important for users to use that function in order to allow us to do our jobs. For example, last night between 1 and 5AM there were actually very few abuse reports made. This feeds into @SmoothMath's point - honestly the best thing to do in situations involving overly aggressive/annoying users is to hit the Report Abuse and walk away. When you engage you actually make it worse. With all that being said, we are still working on introducing new moderators, especially for that late night time. As for everyone else, we ask that you help us out by reporting issues as they arise, and trying not to feed into them when they occur. Because, I can absolutely guarantee you they will always occur unfortunately ;)

Cheers :3

92. Ledah Group Title

I figured that much would be said. In any case. Very well put.

93. lgbasallote Group Title

i still believe creating a comedy team can help. a comedy team is funny. but not rude and trollish. it will liven the chat and prevent the users from being so bored that they troll....but i guess im just too out-of-the-box

94. mathslover Group Title

I agree with u colm sir !! thanks a lot for having a view on this .. I know that this problem is surely going to be solved by os .. I just put here my idea / point .thanks

95. apoorvk Group Title

I've noticed the problem happens mostly when the mods aren't online (during their night time in the Americas), so appointing global moderators in different timezones of the world might help in better 'law-enforcement'. Appointing Callisto was a very good step in this direction I believe.