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Medal Count Issue

  • one year ago
  • one year ago

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  1. Hero
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    Medals 3

    I've witnessed a sudden decrease in medal count recently. Me personally, my medal count has dropped by a whopping 199 medals. My profile shows that I have more medals in the math group than my total medal count which I know is a mistake. Any explanation for this?

    • one year ago
  2. lgbasallote
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    Medals 1

    wolframalpha says i lost 775 medals :(

    • one year ago
  3. mathslover
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    Medals 0

    Yes i am having the same .. problem . . maths medals > > total medals

    • one year ago
  4. pratu043
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    Medals 0

    You guys are right. Have a look at this.

    • one year ago
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  5. pratu043
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    Medals 0

    My medal count has dropped by 118.

    • one year ago
  6. Romero
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    Medals 0

    I don't trust wolfram....anyways but this doesn't affect smartscore right?

    • one year ago
  7. Hero
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    Medals 3

    I'm just looking for an explanation for it. I'm sure shadowfiend, farmdawg, and dpflan will provide

    • one year ago
  8. cshalvey
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    Medals 1

    Hey everyone - you are completely correct. We made some adjustments to the database recently, and we're seeing that it had some effects on medal counts (for some, but not all) users. I'll let @farmdawgnation answer this with more detail - but I did want to let you know that there is an issue and we're looking at it. Thanks everyone!

    • one year ago
  9. pratu043
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    Medals 0

    @Romero, it does affect SmartScore, mine has become 78 from 79.

    • one year ago
  10. lgbasallote
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    Medals 1

    soyou droppped medals and gained SS nice

    • one year ago
  11. cshalvey
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    Medals 1

    No, I think @pratu043 was referring to the fact that he *was* a 79 and is now a 78. Medals definitely factor into SS, though it obviously depends on a multitude of factors if a change in medals actually results in a change in SS. In this case, it's clear it probably did.

    • one year ago
  12. lgbasallote
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    Medals 1

    oh pardon my misundrstanding that

    • one year ago
  13. lgbasallote
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    Medals 1

    anyway @romero i think this does affect SS because @Akshay_Budhkar went from 60 to 79

    • one year ago
  14. mattfeury
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    Medals 1

    heyo, so yea, we did notice an issue with our last batch of manual smart score "grants." we do have a fix that was meant to go out asap (read: today O:-D), but we'll try and get it out in the next few days. it will result in a large amount of medals + smartscore points that were never taken into account. this'll be up Real Soon Like (tm), so hopefully this issue should be golden as soon as you can say "cuyahoga".

    • one year ago
  15. lgbasallote
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    Medals 1

    @mattfeury will the medals from unofficial groups still be counted?

    • one year ago
  16. mattfeury
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    Medals 1

    yessir.

    • one year ago
  17. sarthak810
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    Medals 0

    i lost 2 medals

    • one year ago
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