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mathteacher1729

Reporting / Spamming suggestion: If one user is reported by more than say... 5 users within say 10 minutes... they (and perhaps their IP address if it happens again) get a mini-ban until a Mod can look at the case. I'm referring to math chat being spammed endlessly for at least 15 solid minutes. Your thoughts?

  • one year ago
  • one year ago

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  1. poopsiedoodle
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    I hereby second this motion.

    • one year ago
  2. poopsiedoodle
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    • one year ago
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  3. brandonloves
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    I also agree and think that a chat time limiting restriction should also be put in place.

    • one year ago
  4. saifoo.khan
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    @mathteacher1729 : Nice suggestion. Openstudy team had this "group reporting" thing in which if a certain number of people report someone, that person will be suspended for a certain amount of time. I'm not sure if that thing is still working or not. Regrading your suggestion, i would vote a HUGE YES!

    • one year ago
  5. KingGeorge
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    Just fyi, there is a system in place where if a user gets reported too many times, they get a 24 hour "community suspension."

    • one year ago
  6. saifoo.khan
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    ^

    • one year ago
  7. poopsiedoodle
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    but then he can just multi-acc.

    • one year ago
  8. saifoo.khan
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    Then multi-report. :D

    • one year ago
  9. poopsiedoodle
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    -.-

    • one year ago
  10. poopsiedoodle
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    Mods should be able to IP ban.

    • one year ago
  11. TranceNova
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    I'll second Poopsies suggestion of being able to IP ban as the admins are usually busy when we get this type of incident. However I think they haven't done this because for them, its not just a 'button', it actually requires some kind of .. coding? or something? - ie. only the developers know how to do it.

    • one year ago
  12. poopsiedoodle
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    it shouldn't be too hard... all you would need is to edit a few things in the account database.

    • one year ago
  13. TranceNova
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    lol I'm not sure they want to give us that kind of access - oooh the evil that could be done >:]

    • one year ago
  14. poopsiedoodle
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    they could always delete abusive mods too... :p

    • one year ago
  15. TranceNova
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    Haha that's true :P

    • one year ago
  16. blues
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    I like MathTeacher's suggestion. The trouble with the community suspensions as currently implemented is that occasionally bad people figure out by personal experience that many abuse reports will lead to an automatic ban; they then abuse good users by spamming them with abuse reports, leading to the good user being suspended. The number of needed abuse reports should be low - 5 would be a good number - but it should need to come from many different people rather than one person making trouble. And Trance is correct - the admins who can call in an IP ban are sometimes but not always available when IP bans are necessary. Perhaps they shouldn't give us an IP ban button as part of the normal set of options - but perhaps they should also log IP addresses of users at suspension and if the same IP address gets banned more than 5 times in 10 minutes, an IP ban option should become available at that point. It would also be helpful if IP addresses were logged at suspension and an automatic alert or abuse report generated when a new user logs in from that same IP address within some time frame, like ten or fifteen minutes. There are other alternatives to IP bans out there. There are ways of ducking IP bans and I know of at least one instance where OpenStudy had to ban an entire IP block (i.e., an entire town) because one troll kept creating new accounts at friends houses, different schools, coffee shops, libraries, etc. One is called a hell ban, where the blocked user does not see themselves as being kicked off the site but no one else can see any of the content they post - from their perspective it just looks like everyone is ignoring them. Another is a slow ban, where the site runs impractically slowly for these people. A similar variant is an error ban, where the server inserts random snippets of code into select users requests so they get esoteric error messages - Error 419 occurred, please pardon our binary dust, etc. The trolls are quick to point out that these are ethically suspect and abusive (and they are) - but their actions, not so much simple boisterous spamming but the more hate oriented ones, are also ethically suspect and abusive so I have no patience with those arguments. These bans have the advantage that the banned user does not know they have been banned, so they don't have a reason to create a new account and we all go through the new account, ban you again, new account, ban you again cycle that makes IP bans necessary. My 10 cents worth, anyway.

    • one year ago
  17. farmdawgnation
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    Hey folks, thought I'd chip in some notes here. First, to the mods: if we're not around there's an emergency email you can hit that gets routed differently and is for moderator-only emergencies. If you don't have the address hit one of us up. Or possibly @myininaya - I know she has it. If we're not online and an IP ban is needed, hit that email. Second, IP bans are an operation on our firewall. We can't automate those right now because the firewall is on a different server than the rest of our services. We might roll them together at some point in the future. Just thought I'd chip in. :)

    • one year ago
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