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Directrix

  • one year ago

Edited to Add: To my list of technological glitches, I want to add that I now cannot send web mail (private messages) to those to whom I could previously send it. Original Two problems: I cannot see my Profile Page, and my ping/tag function (@Directrix) lights up yellow in a thread for whoever posts it but the notification does not show up in my notifications folder. These problems began the weekend of the script hacking. I will attach a screenshot of my empty profile page below. I don't know how to take a screenshot to

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  1. Directrix
    • one year ago
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    What I see on my Profile Page.

  2. mathslover
    • one year ago
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    i) Well OS admins may have started working on your problem ii) You can press print screen button snap the screen simultaneously. iii) The screenshot you posted happens also with me, but not always. I usually try to open OS in firefox, it works fine it.

  3. RnR
    • one year ago
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    I have the same problem. It doesnt work for me in any browser.

  4. Cher121
    • one year ago
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    Same problem^^^ please help asap!! been like this for over a month

  5. stormgirl47
    • one year ago
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    same problem for me.

  6. dmezzullo
    • one year ago
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    @mathslover All i use is firefox bc of certain software or program wutever u wanna call it, and that is the one tht usually has the most problems the other web browsers don't usually... Not that i have heard of at least.

  7. Directrix
    • one year ago
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    While I appreciate the comments on this thread, here is the question I would like answered: How do I contact Tech Support to report a problem with the functioning of my Open Study account? Is there a dedicated thread for Tech Support? Or, an e-mail address?

  8. dmezzullo
    • one year ago
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    Most like the best way to give ur compliants/suggestions/Comments and stuff is contact@openstudy.com

  9. dmezzullo
    • one year ago
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    @Directrix that is the email ik about, or there is Preetha's email but i am not sure wut it is

  10. blues
    • one year ago
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    Specific problems can be posted here, in the OS feedback group. The development team responds to bug repors, as do users from the computer science group who often have much insight of their own. Bug reports can also be submitted to the admins responsible for coding the site via direct message (shadow). When people report bugs to other mods via message, we usually either refer the person directly to shadow or forward the messages as best we can. Or you may email contact@openstudy.com should you wish to deal directly with the admins. I believe the point person checking that email address is not a member of the development team, but will forward your message as appropriate. I am sorry for all the bugs over the last few days - reporting bugs so the smart people can track them down is really, really helpful. :)

  11. Directrix
    • one year ago
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    @blues Thanks for the information.

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