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ALYSSA_Irene_Keeton

  • one year ago

What do you need to reply to messages I have installed Java but that is not working what do I need to install ?????? @hartnn do you know???

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  1. ALYSSA_Irene_Keeton
    • one year ago
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    It wont let me I can read itbut I an't reply @mathslover

  2. ALYSSA_Irene_Keeton
    • one year ago
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    *can't*

  3. hartnn
    • one year ago
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    can't reply means what actually happens ?

  4. ALYSSA_Irene_Keeton
    • one year ago
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    I push the replybutton anit won't do anything at all

  5. hartnn
    • one year ago
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    hmm...so it doesn't bring up the window of 'Write New Message' ? did this happen from very beginning ? or from today(few days) ?

  6. ALYSSA_Irene_Keeton
    • one year ago
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    a few days ago I could reply to messages in the begining

  7. hartnn
    • one year ago
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    you can try clearing cookies, or logout and again login , or restart/reinstall the browser. this actually is the tech problem...i am not sure i can help much....

  8. ALYSSA_Irene_Keeton
    • one year ago
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    I k I am just going to mae another user account

  9. mathslover
    • one year ago
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    @Alyssa_Keeton I think the problem is of the cookies that hartnn suggested, are you using google chrome?

  10. Alyssa_Keeton
    • one year ago
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    No I was not

  11. hartnn
    • one year ago
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    is the reply button working for new account ?

  12. hartnn
    • one year ago
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    which browser are you using ?

  13. Alyssa_Keeton
    • one year ago
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    Can you send me a messageso I can see

  14. Alyssa_Keeton
    • one year ago
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    Nope

  15. mathslover
    • one year ago
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    i) Which browser are yo using? ii) http://java.com/en/download/ iii) Did you try clearing your browser's cookies? iv) Do you have anti-virus ?

  16. Alyssa_Keeton
    • one year ago
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    The only thing I have not done is clear my cookies and idk how to do that And I am just using internet explorer

  17. hartnn
    • one year ago
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    tools -> internet options in General tab, under 'Browsing History' click on 'delete' then check \(\checkmark\) only cookies and uncheck others.

  18. hartnn
    • one year ago
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    and then click delete.

  19. Alyssa_Keeton
    • one year ago
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    That did not help at all

  20. mathslover
    • one year ago
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    Hmn . can u just snap the "reply" button that is coming when u click at that.

  21. ALYSSA_Irene_Keeton
    • one year ago
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    I guess I dont know what you mean like a print screen or ?????

  22. ALYSSA_Irene_Keeton
    • one year ago
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    Maybe it is just how old this computer is luckily we are getting a new one soon thanks for trin to help though

  23. mathslover
    • one year ago
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    Oh! Congrats for the new PC

  24. Directrix
    • one year ago
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    @ALYSSA_Irene_Keeton I have the same problem you do regarding replying to messages. It is a new problem that began last week. So frustrating. I will attach the screen shots so that the others can see what we are saying. The problem is NOT about cookies and browsers. The problem has to go with a "bug" in the operation of the OpenStudy site.

  25. Directrix
    • one year ago
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    Cannot initiate a new message or reply to a received one. @ALYSSA_Irene_Keeton

  26. ALYSSA_Irene_Keeton
    • one year ago
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    See mine will not even allow me to open that window

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