anonymous
  • anonymous
Is Open Study emailing system broken? I've made an account around 48 hours ago and every time i log on it asks me to verify my email while i check my email i do not get one now when i log on it will not let me processed to my study room. i made this account right now to post this question even tho it not a math question i hope a moderator will see it and help me out
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  • Stacey Warren - Expert brainly.com
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chestercat
  • chestercat
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JA1
  • JA1
Well we are having issues with our email services, many users are not getting any emails, but have you tried FaceBook sign up?
anonymous
  • anonymous
yes but i have the same problem + i did not like the email it used
JA1
  • JA1
Hmm, ok I see, well I will get an admin on this immediately, @Preetha

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anonymous
  • anonymous
do you need to know what email i used or are you going to adrress the problem all together
JA1
  • JA1
Well yes that would be useful, please post the email of the account you want to have activated.
anonymous
  • anonymous
JA1
  • JA1
And that is the email of the account you want on OS?
anonymous
  • anonymous
yes
JA1
  • JA1
Ok good, well I will get an admin on there ASAP :)
anonymous
  • anonymous
thank you so much :)
JA1
  • JA1
No problem, in the meantime I guess you will have to keep making new accounts unfortunatley.
anonymous
  • anonymous
alright :(
JA1
  • JA1
:) be patient young one, and may the force be with you :)
anonymous
  • anonymous
lol thanks for the help but i guess i should close the question?
JA1
  • JA1
Well no, maybe ohers have input :)
anonymous
  • anonymous
alright
JA1
  • JA1
@karatechopper any input?
karatechopper
  • karatechopper
First question I have for you, this is the account you want on here? No username issues?
anonymous
  • anonymous
i can log on the account no problem but i can move pass the email verification
anonymous
  • anonymous
no username issues
JA1
  • JA1
Yeah, after the initial log in of a new account you cannot log in again without verifying it.
karatechopper
  • karatechopper
okay, so username is good. Click on your settings, and you should find 3 things: Profile Settings Account Settings Notification Settings Click on "Account Settings, at which you can change the email to the email account you want on OpenStudy.
JA1
  • JA1
Yes KC but as said here http://openstudy.com/updates/51cb78e1e4b011c79f62df2f the server for emails is lagging and clogging up.
anonymous
  • anonymous
but i cant get to that setting tab because the screen will not let me leave the email verification tab
karatechopper
  • karatechopper
Ugh. That't not cool. And since the server is down, no wonder I don't get my abuse reports in email anymore..I guess you will be making new accounts. Just if you leave for a while, don't log off and just minimize the webpage? See if that keeps you from having to make new accounts all the time.
anonymous
  • anonymous
do you see this problem getting fixed in the some time future?
JA1
  • JA1
TBH this website has many issues that need to be addressed, we might get it soon but who knows :/
anonymous
  • anonymous
:O
JA1
  • JA1
Yeh, but I will get yours fixed no worries :)
anonymous
  • anonymous
thanks :)
JA1
  • JA1
no prob :)
Preetha
  • Preetha
Thanks JA1. Please clear your cache and try again. We fixed it.
JA1
  • JA1
Yay it works now, I got my notif. emails \0/

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