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hobbsz

  • 2 years ago

Is Open Study emailing system broken? I've made an account around 48 hours ago and every time i log on it asks me to verify my email while i check my email i do not get one now when i log on it will not let me processed to my study room. i made this account right now to post this question even tho it not a math question i hope a moderator will see it and help me out

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  1. JA1
    • 2 years ago
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    Well we are having issues with our email services, many users are not getting any emails, but have you tried FaceBook sign up?

  2. hobbsz
    • 2 years ago
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    yes but i have the same problem + i did not like the email it used

  3. JA1
    • 2 years ago
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    Hmm, ok I see, well I will get an admin on this immediately, @Preetha

  4. hobbsz
    • 2 years ago
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    do you need to know what email i used or are you going to adrress the problem all together

  5. JA1
    • 2 years ago
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    Well yes that would be useful, please post the email of the account you want to have activated.

  6. hobbsz
    • 2 years ago
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    hobbsaustin@hotmail.com plz

  7. JA1
    • 2 years ago
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    And that is the email of the account you want on OS?

  8. hobbsz
    • 2 years ago
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    yes

  9. JA1
    • 2 years ago
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    Ok good, well I will get an admin on there ASAP :)

  10. hobbsz
    • 2 years ago
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    thank you so much :)

  11. JA1
    • 2 years ago
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    No problem, in the meantime I guess you will have to keep making new accounts unfortunatley.

  12. hobbsz
    • 2 years ago
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    alright :(

  13. JA1
    • 2 years ago
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    :) be patient young one, and may the force be with you :)

  14. hobbsz
    • 2 years ago
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    lol thanks for the help but i guess i should close the question?

  15. JA1
    • 2 years ago
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    Well no, maybe ohers have input :)

  16. hobbsz
    • 2 years ago
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    alright

  17. JA1
    • 2 years ago
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    @karatechopper any input?

  18. karatechopper
    • 2 years ago
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    First question I have for you, this is the account you want on here? No username issues?

  19. hobbsz
    • 2 years ago
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    i can log on the account no problem but i can move pass the email verification

  20. hobbsz
    • 2 years ago
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    no username issues

  21. JA1
    • 2 years ago
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    Yeah, after the initial log in of a new account you cannot log in again without verifying it.

  22. karatechopper
    • 2 years ago
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    okay, so username is good. Click on your settings, and you should find 3 things: Profile Settings Account Settings Notification Settings Click on "Account Settings, at which you can change the email to the email account you want on OpenStudy.

  23. JA1
    • 2 years ago
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    Yes KC but as said here http://openstudy.com/updates/51cb78e1e4b011c79f62df2f the server for emails is lagging and clogging up.

  24. hobbsz
    • 2 years ago
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    but i cant get to that setting tab because the screen will not let me leave the email verification tab

  25. karatechopper
    • 2 years ago
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    Ugh. That't not cool. And since the server is down, no wonder I don't get my abuse reports in email anymore..I guess you will be making new accounts. Just if you leave for a while, don't log off and just minimize the webpage? See if that keeps you from having to make new accounts all the time.

  26. hobbsz
    • 2 years ago
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    do you see this problem getting fixed in the some time future?

  27. JA1
    • 2 years ago
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    TBH this website has many issues that need to be addressed, we might get it soon but who knows :/

  28. hobbsz
    • 2 years ago
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    :O

  29. JA1
    • 2 years ago
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    Yeh, but I will get yours fixed no worries :)

  30. hobbsz
    • 2 years ago
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    thanks :)

  31. JA1
    • 2 years ago
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    no prob :)

  32. Preetha
    • 2 years ago
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    Thanks JA1. Please clear your cache and try again. We fixed it.

  33. JA1
    • 2 years ago
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    Yay it works now, I got my notif. emails \0/

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