Is Open Study emailing system broken? I've made an account around 48 hours ago and every time i log on it asks me to verify my email while i check my email i do not get one now when i log on it will not let me processed to my study room. i made this account right now to post this question even tho it not a math question i hope a moderator will see it and help me out

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Is Open Study emailing system broken? I've made an account around 48 hours ago and every time i log on it asks me to verify my email while i check my email i do not get one now when i log on it will not let me processed to my study room. i made this account right now to post this question even tho it not a math question i hope a moderator will see it and help me out

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  • JA1
Well we are having issues with our email services, many users are not getting any emails, but have you tried FaceBook sign up?
yes but i have the same problem + i did not like the email it used
  • JA1
Hmm, ok I see, well I will get an admin on this immediately, @Preetha

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do you need to know what email i used or are you going to adrress the problem all together
  • JA1
Well yes that would be useful, please post the email of the account you want to have activated.
  • JA1
And that is the email of the account you want on OS?
yes
  • JA1
Ok good, well I will get an admin on there ASAP :)
thank you so much :)
  • JA1
No problem, in the meantime I guess you will have to keep making new accounts unfortunatley.
alright :(
  • JA1
:) be patient young one, and may the force be with you :)
lol thanks for the help but i guess i should close the question?
  • JA1
Well no, maybe ohers have input :)
alright
  • JA1
@karatechopper any input?
First question I have for you, this is the account you want on here? No username issues?
i can log on the account no problem but i can move pass the email verification
no username issues
  • JA1
Yeah, after the initial log in of a new account you cannot log in again without verifying it.
okay, so username is good. Click on your settings, and you should find 3 things: Profile Settings Account Settings Notification Settings Click on "Account Settings, at which you can change the email to the email account you want on OpenStudy.
  • JA1
Yes KC but as said here http://openstudy.com/updates/51cb78e1e4b011c79f62df2f the server for emails is lagging and clogging up.
but i cant get to that setting tab because the screen will not let me leave the email verification tab
Ugh. That't not cool. And since the server is down, no wonder I don't get my abuse reports in email anymore..I guess you will be making new accounts. Just if you leave for a while, don't log off and just minimize the webpage? See if that keeps you from having to make new accounts all the time.
do you see this problem getting fixed in the some time future?
  • JA1
TBH this website has many issues that need to be addressed, we might get it soon but who knows :/
:O
  • JA1
Yeh, but I will get yours fixed no worries :)
thanks :)
  • JA1
no prob :)
Thanks JA1. Please clear your cache and try again. We fixed it.
  • JA1
Yay it works now, I got my notif. emails \0/

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