What does it mean when we say that the hospitality and tourism industry is "perishable"?
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The hospitality industry is one of the main industries in this world and this is the relationship between guest and host. Hospitality also involves showing respect for their guest, treat them equal and providing what they need when they are in the hotel or requesting on a thing such as need a tourist to bring go around the town, need transportation and other. The hospitality industry basically provides lodging or accommodation to people who travel and needs shelter for the day. Today, the hospitality industry is providing more choices for its consumers all around the world from hotels, resorts, inns, hostels and many more. Hospitality industry is one of the industries that provide service so it is basically focused on customer satisfaction because customer who is the main major to pay us. In different kind of hotel will get a different type of service because it is depend on how the hotel functioning. If the hotel has a good experience to the customer this will affect customer loyalty and customer will come again. In addition to that, it also will increase the successful of the company in hospitality industry. Other that this, hotel industry also will provide facility for customer. Most of the business customers are need a bed and food, this are enough for them but some of the customer are request for using our facility. We can introduce our facility to the customer or maybe we can discount for them to encourage them have a try. Therefore, hotel will have a good experience for the customer and also can gain more profit.
Perishable means it won't last for long and won't experience the same experience.