When Tom’s customer tells him that she needs a new sofa because her house burned down, he hears the sadness and pain in her voice. Which type of listening skill is Tom using? sympathetic listening critical listening empathic listening content listening

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When Tom’s customer tells him that she needs a new sofa because her house burned down, he hears the sadness and pain in her voice. Which type of listening skill is Tom using? sympathetic listening critical listening empathic listening content listening

Business Skills
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At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint occaecati cupiditate non provident, similique sunt in culpa qui officia deserunt mollitia animi, id est laborum et dolorum fuga. Et harum quidem rerum facilis est et expedita distinctio. Nam libero tempore, cum soluta nobis est eligendi optio cumque nihil impedit quo minus id quod maxime placeat facere possimus, omnis voluptas assumenda est, omnis dolor repellendus. Itaque earum rerum hic tenetur a sapiente delectus, ut aut reiciendis voluptatibus maiores alias consequatur aut perferendis doloribus asperiores repellat.

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What do you think it is?
sympathetic listening
Thats the answer.
thanks
Np.

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